Developing the Cross-functional Team

Overview/Description
Target Audience
Expected Duration
Lesson Objectives

Overview/Description
 This course focuses on the project manager's role in team development, and on roles, responsibilities and expectations. The course discusses the project manager's role in various stages of team development and facilitates better understanding of how inputs such as ground rules, meetings and training help a team in task achievement. As the project manager, you have to set two levels of expectations. The first is at the collective level, what the entire team has to achieve. The second is at the individual level, where you define each team member's role and responsibility.

Target Audience
 Team leaders, project managers, supervisors and managers

Expected Duration
3.5 hours

Lesson Objectives:

Project Manager's Role in Stages of Team Development

  • recognize the value of balancing people management with task achievement in the project manager's role.
  • identify the project manager's role in the forming stage.
  • identify the project manager's role in the storming stage.
  • identify the project manager's role at the norming stage.
  • identify the project manager's role in the performing stage.

    • Roles, Responsibilities, and Expectations

  • recognize the value of role refinement in team functioning.
  • identify the attributes of a mission/vision statement.
  • identify the attributes of goals to support the mission/vision statement.
  • identify techniques for clarifying formal roles.
  • identify which informal role to assume in a cross-functional team.

    • Course Number: TEAM0123