Achieving Results as a Cross-functional Team

Overview/Description
Target Audience
Expected Duration
Lesson Objectives


Overview/Description
If you want team results that far exceed expectations, intertwine and nurture the team in the three areas of relationships, task achievement and structure. A project manager cannot just put together a team of diverse people, assign them responsibilities, and leave them alone to perform. You have to step in at each stage to get the team to focus on the task and sort out interpersonal issues.

Target Audience
Team leaders, project managers, supervisors and managers

Expected Duration
3 hours

Lesson Objectives:

Ground Rules, Meetings, and Training

  • realize the value of inputs such as ground rules, conducting effective meetings, and training to team effectiveness.
  • demonstrate how to set acceptable ground rules.
  • demonstrate how to conduct effective meetings.
  • identify areas where cross-functional team members may need training.
  • Getting Work Accomplished

  • recognize the value of a structured seven step approach to successful task achievement.
  • identify which tool to apply to clarify a problem, process, or product.
  • identify how to establish outcomes with the team.
  • identify tools and techniques for characterizing the problem, process, or product.
  • identify the primary aspect of a problem, process, or product.
  • explain the tools and techniques to compile solutions.
  • identify the appropriate form of consensus required to select a solution.
  • identify the steps to put solutions into action.
  • Course Number: TEAM0124