This course will assist the learner in understanding how organizations learn.

• Recognize the benefits of applying Complex System theory to virtual team management.
• Identify key components of Complex Systems theory as they apply to leading virtual teams.
• Select correct statements about how Complex Systems work.
• Identify several appropriate applications of Complex Systems theory to leading virtual teams.

• Recognize the importance of various models of learning as they apply to virtual team leadership.
• Identify the characteristics of traditional learning models as they apply to virtual teams.
• Identify the characteristics of emerging learning models as they apply to virtual teams.
• Select the best practices of applying appropriate learning models to virtual team leadership strategies.

• Recognize the critical importance of several learning behaviors as they apply to virtual teams.
• Identify the purpose of each of the four dynamic stages of group development and learning.
• Match examples of "alignment" and "nonalignment" as they apply to virtual teams.
• Select examples of successful synergy when developing and leading virtual teams.
• Choose the best practices of coordinated action in leading how virtual teams learn.

• Recognize the benefits of preparing their business to become a learning organization, especially through the use of virtual teams.
• Choose the most successful methods of assessing organizational assumptions.
• Identify the components of highly functional virtual teams.
• Distinguish between successful and unsuccessful methods of accepting "chaos" as a normal part of creatively leading virtual teams.
• Select the best practices for leading the learning organization with virtual teams.