As
more and more organizations move to teams, one thing has become apparent.
The role of a team leader is a critical one if a team is to reach
its full potential for improving quality, productivity, flexibility
and innovation. In fact, a good team leader has the ability to help
a team overcome numerous challenges even in an organizational environment
that is not quite "ready" to be fully supportive of teams. Many team
leaders struggle during the initial phases of team implementation
because team leadership is not the same as supervision or management.
And models of good management - even when they are used - do not necessarily
provide the new team leader with the skills to guide a team.
To create and maximize participation and collaboration, a team leader must learn ways to build team identity, commitment and trust, both in the leader and in team members. Team leaders must learn to skillfully manage group discussion, problem solving, and decision making so that these activities yield good results that are supported by the whole team. Team leaders often must know how to shepherd the team through internal conflict and issues of accountability in ways that build group relationships - rather than destroy them. And leaders must learn to take themselves and their teams to higher levels of performance in a world where change is the norm.
Target Audience: Team leaders, project managers, supervisors and managers with less than two years experience in a team building role.
role
Content Level: Fundamental